- Owner
- ZIPPEX (our own product)
- Industry
- Service Businesses / Appointment Management
- Year
- 2026
- Duration
- Ongoing
The problem
In appointment-based businesses, the calendar usually lives in a notebook and bookings come in by phone. Once the workday ends, nobody can book, and whoever answers the phone has to drop what they're doing. A canceled slot goes unused because nobody hears about it, and every no-show is money lost.
The solution
With nezaman.io, customers book their own appointments. They tap the link on your website or Instagram bio, see the open times and pick one. Before the appointment, the customer gets an automatic SMS and email reminder. If an appointment is canceled, that slot opens up right away for other customers to book. If you have several staff members, each has their own calendar, and you see them all on one screen.
Key features
Bookings even when you're closed
Customers can see open times and book after business hours too. Nobody has to wait for someone to answer the phone.
Automatic reminders
Customers get an SMS and email before their appointment. Fewer people forget and fail to show up.
A separate calendar for each staff member
Each staff member's working hours, time off and services are entered separately. You see who is how busy on one screen.
- Customers can book at any time of day
- SMS and email reminders
- Staff working hours, time off and the services each offers
- Works with Google Calendar
- Multiple locations
- Customer history and a record of no-shows
About the project
nezaman.io is an online booking system built and run by ZIPPEX. It was made for anyone who works by appointment: doctors, dentists, hair salons, beauty centers, dietitians, psychologists and consultants. Its goal is simple: take booking off the phone and let customers do it themselves.
Who it's for
- People who work alone, without an assistant to answer the phone
- Salons and clinics managing several staff calendars
- Businesses that spread appointments across locations
- Businesses with a high number of no-shows
- Anyone who wants customers to book from the link in their Instagram bio
How it works
- You enter your services, how long they take and which staff member can do them.
- You add working hours, breaks and days off to the calendar.
- The customer picks an open time from your website or Instagram link.
- An automatic reminder goes to the customer before the appointment.
- A canceled slot shows as open again right away.
Services and technologies used
Technologies
- Laravel
- Livewire
- Tailwind CSS
- PostgreSQL
- Redis
- Laravel Reverb
- PayTR
- Docker
Frequently asked questions
Do my customers need to download an app?
No. The booking page opens in the phone's web browser; customers reach it from your website or Instagram link.
How does it reduce no-shows?
Customers get an automatic SMS and email reminder before their appointment. If someone cancels, that slot shows as open again right away.
I have several staff members. Can each be managed separately?
Yes. Each staff member's working hours, time off and services are entered separately, and their calendars appear on one screen.
Can I see my personal plans too?
Yes. When you connect your Google Calendar, your personal plans and work appointments appear in the same calendar.
Let's talk about your project.
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